How can I add Facebook account?

1. Choose the settings tab in your control panel.
2. From the dropdown list select “Social Media”
3. You should now see a list of the most widely used social media platforms. Click Facebook.
4. If you are not logged in already you will be asked for your login.
5. You will need to allow us access to post via your Facebook account.
6. To post to a Facebook business page, click edit (near your profile name) and select your page from the list.

How can I add Twitter account?

1. Choose the settings tab in your control panel.
2. From the dropdown list select “Social Media”
3. You should now see a list of the most widely used social media platforms. Click Twitter.
4. Enter your login details as you normally would.
5. When logged in, clicking edit will give you customisiation options.

How can I add Google+ account?

1. Choose the settings tab in your control panel.
2. From the dropdown list select “Social Media”
3. You should now see a list of the most widely used social media platforms. Click Google+.
4. Enter your login details (if not logged in already).
5. Just click accept from the new option displayed, and you will be ready to post to Google+ from wtdsocial.

How can I add Instagram account?

1. Choose the settings tab in your control panel.
2. From the dropdown list select “Social Media”
3. You should now see a list of the most widely used social media platforms. Click Instagram.
4. Login and allow us access to the account.
5. You can now manage your Instagram account through us.

How can I add Youtube account?

1. Choose the settings tab in your control panel.
2. From the dropdown list select “Social Media”
3. You should now see a list of the most widely used social media platforms. Click Youtube.
4. Login and allow us access to the account.
5. You can now manage your Youtube account through us.

How can I add LinkedIn account?

1. Whilst in your dashboard click on the settings tab.
2. From the dropdown list select “Social Media”
3. You should now see a list of the most widely used social media platforms. Click Linkedin.
4. Login and allow us access to the account.
5. You can now manage your Linkedin account through us.

How to add RSS feed?

1. Whilst in your dashboard click on the settings tab.
2. From the dropdown list select “RSS”
3. Enter the information into the empty fields.
4. You can enter up to 10 RSS fields.
5. Remember you can always add or remove RSS Fields at a later date.

Please note, whilst we require access to any social media accounts you wish to manage through wtdsocial, we will never share your information with other parties.

How to set Keywords for Web Mentions search?

1. Under the settings tab click on “Social Keywords”
2. Enter in your desired keywords. Enabling the exact option (the tick box with Exact written next to it) will search for the exact word or phrase.
3. If you want to include or exclude certain words click “Include/Exclude”.
4. Save your work.
5. Under the “Web Mentions” tab, click on “All Mentions”
6. You can now select both a time frame and your newly created keywords list.
7. You can edit the keywords at any time by following steps 1-4

How to use CRM?

1. Under the CRM tab on the dashboard, click “Add Record”.
2. Fill out all the relevant fields and save.
3. To view the added accounts click “Directory” under the CRM tab on the dashboard.
4. Here you can edit or even delete accounts.
4. To view the added accounts activity on social media, click “Client Activity” under the CRM tab on the dashboard. You can also retweetor reply to any post by using the arrows under any twitter post.

How to use User Search Keywords?

1. You will find this option on your dashboard under the setting s tab.
2. Click the add keyword button and fill out all the fields.
3. The advance settings are as follows, Include/Exclude, Min/Max Followers, Follow time. Adjust these as desired, or just ignore them if you just want a non specific search.

How to set Google Places Keywords?

1. You can find “Google Places Keywords” under the settings tab. Click it.
2. Fill out as many of the fields as you want (up to 10 keywords can be entered)
3. You can find your stats for the keywords under the “Google Rank” tab on the dashboard.

How to set up directories?

1. On your Dashboard, find the settings tab. In that drop down menu you should see “Directory Settings”.
2. Enter the relevant information into the fields and save.
3. The stats can be found in the review tab on the dashboard.
4. Here you can view all the stats or a specific date range.

How to set up Analytics?

1. To connect up to Google analytics head to “Analytics” under settings on your dashboard.
2. Click connect and follow the prompts to link up your google account.
3. Allow wtdsocial to see your data, be sure to save when your done.
4. You can change the information at any point by clicking the change button.
5. To view the analythics information click the “Analytics” tab in your dashboard, then click “google”.

How to use Collaboration team feature?

This feature will allow you to invite others to your wtdsocial dashboard (but not your settings)
1. In your settings (on your dashboard) click on “collaboration team”.
2. Enter the e-mail addresses of everyone you wish to invite.
3. You can always re-invite them if the have not received any notification, or delete them if needed.

Personal settings

1. Personal Settings can be found within the settings tab on the dashboard.
2. Here you can change your password, timezone, name, etc.
3. Be sure to save once you have made any changes.

How can I make replies or retweets on Twitter?

1. On your dashboard click the “Social Media” tab.
2. Click “Social Activity” to bring up all your social activities.
3. Select the twitter tab.
4. Just like in twitter, use the arrows to retweet or reply.

How to compose a message?

1. Click “Create” within the social media tab on your dashboard
2. Enter your message into the field
3. Ticking the schedule box will give you the option to schedule your post to any specific time or date.
4. Click post to complete the process.

How to add a photo or video?

1. Click “Create” within the social media tab on your dashboard.
2. You should find a box under your text field labelled “Attach image or video (optional)”. Tick the box and click the photo or video buttons.
3. Upload your photo or video.
4. Please note you can only add one file per post

How to use Image designer?

1. Click “Create” within the social media tab on your dashboard.
2. You should find a box under your text field labelled “Attach image or video (optional)”. Image designer is selected as default.
3. Enter your header text and secondary text if needed.
4. The drop down menu is your list of available fonts.
5. You can also add a logo if you wish.
6. Select from one of our default image or add your own.
7. You can even apply some basic effects like blur.
8. Click “post” or schedule post for a later time.

How to schedule a post?

To schedule a post you must have a registered time zone (in your personal settings)
1. Click “Create” within the social media tab on your dashboard.
2. Enter up your post as you normally would.
3. Select schedule.
4. Enter the date and time you wish the post to be published.
5. Click post to confirm

How to use bulk upload?

1. Click “Create” within the social media tab on your dashboard.
2. Click the bulk upload button.
3. You will need a .csv file. You can always download an example file (next to the bulk upload button)
4. Once you are finished simple click post.

How to make your post recurring?

To schedule a post you must have a registered time zone (in your personal settings)
1. Click “Create” within the social media tab on your dashboard.
2. Enter up your post as you normally would.
3. Select “make it recurring”.
4. fill out the new options for time of post and day of week.
5. To check and edit or cancel any recurring posts, click “Cron Posts” within the social media tab on your dashboard.

How to use Collaboration team feature?

This feature will allow you to invite others to your wtdsocial dashboard (but not your settings)
1. In your settings (on your dashboard) click on “collaboration team”.
2. Enter the e-mail addresses of everyone you wish to invite.
3. You can always re-invite them if the have not received any notification, or delete them if needed.

How to manage my profiles

1. Click “My Profiles” within the settings tab on your dashboard
2. You can create up to 5 profiles here. Enter all the relevant information and save
3. You can swap your current profile via the header.